Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Occupational Health

Appointments

Contact directly at 571-821-7659 to schedule appointments.

For acute job-related injury/illness, no appointment is necessary. However, a phone call in advance with a brief description of the event is appreciated if time allows.

Services Offered

Occupational Health provides and manages programs designed to:

  • Reduce or eliminate preventable injuries and potential health hazards in the work place
  • Promote good health and wellness with emphasis on prevention
  • Provide proper medical care for job-related injuries or illnesses to eligible military and DA and DoD civilian employees

Medical treatment for a job-related injury or illness may be provided at Dunham by a primary care manager within their scope of practice or by a civilian physician or medical facility of employee’s choice. Treatment for non-job-related injuries or illnesses is not authorized for civilians through occupational health.

All patients who present with conditions that are a threat to life, limb, or eyesight will be appropriately assessed and stabilized regardless of patient beneficiary status then referred and/or transferred by Emergency Medical Services (911) to an appropriate level of medical care (i.e. local hospital emergency room). 

Contact Us

Phone

571-821-7659

Dunham Appointment Line

571-821-7700

Nurse Advice Line
1-800-TRICARE, option #1

Hours

Monday–Friday

7:30 a.m.–4:30 p.m.
Third Thursday of the month: Main clinic and PX Pharmacy closed for training

Location

Atrium, "F" Corridor

Don't forget to keep your family's information up-to-date in DEERS.