Beginning January 1, 2023, please have your provider send your prescriptions electronically to military pharmacies for all non-controlled medications. Effective April 1, 2023, National Capital Region Market pharmacies no longer accept routine hardcopy or paper prescriptions.
1-800-377-1723 (24 hours per day). Refills called in will be ready in 3 business days.
You may request refills after current prescription is 75% consumed.
Must have a signed MEDDAC Form 757, Authorization to Release Prescription Medications to Third Parties
* or patient's identification card to pick up their medication.
Directly off the Atrium Reception and Patient waiting area.
The Pharmacy fills prescriptions from military and civilian physicians for eligible beneficiaries (active duty, retirees, and their family members). Dispensing is limited to formulary medications. Our formulary is designed to meet the overall needs of the Family Medicine and Primary Care Programs. Not all medications used in certain medical specialties are available on our formulary. Quantity and refill limitations are required per Army Regulation, National Capital Area Army Pharmacy & Therapeutics and/or TRICARE.
Main Pharmacy – Current full service hours from 0730-1400. Processing new prescriptions same day with anticipated longer wait times (option to return different day).
PX Pharmacy – full service hours from 0800-1600.
Pharmacy phone lines are open 0730-1600.
The ability to request refills via MHS GENESIS Patient Portal is currently disabled. All refill requests go through the AudioCare refill line: 800-377-1723 option 2 for Army, option 4 for Pennsylvania…we offer three refill pick-up sites (option 1 PX Refill Pick-up site, option 2 Fillmore USAHC, option 3 Troop Medical Center fort Indiantown Gap)
If Audiocare doesn’t recognize the prescription number, either call the pharmacy at 717-245-4606 or request a renewal from your provider.
Refills not picked-up within 10 days will be returned to stock.
You can review your list of medications and send a secure message to your provider to approve renewals in the MHS Genesis Patient Portal. Once request is approved, activate your prescription to be filled by texting ‘get in line’ to 833-556-3564 or call the pharmacy 717-245-4606.
Pharmacy is no longer accepting routine hardcopy or paper prescriptions for narcotic, controlled and non-controlled medications. Have outside providers send to DoD Carlisle Dunham ePhcy.
Pharmacy does not automatically fill every prescription written by providers. Contact the pharmacy to activate your electronic prescription. Text 'Get in Line' to 833-556-3564 or call 717-245-4606.
Our pharmacy now accepts electronic and faxed prescriptions from providers (excluding controlled medications). Please see flyer below regarding information for providers.
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool
to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.