Pharmacy
We’re pleased to provide pharmacy services to all our patients. If you have a prescription from a TRICARE network or non-network doctor, eligible beneficiaries (active duty, retirees, and their family members) may fill it here, as long as it’s available on our Uniform Formulary. Our formulary is designed to meet the overall needs of the Family Medicine and Primary Care Programs. Not all medications used in certain medical specialties are available on our formulary. Quantity and refill limitations are required per Army Regulation, National Capital Area Army Pharmacy & Therapeutics and/or TRICARE.
Please have your provider send your prescriptions electronically to military pharmacies for all non-controlled medications.
As of April 1, 2023, National Capital Region Market pharmacies no longer accept routine hardcopy or paper prescriptions.
Our Military Pharmacy Services
The Pharmacy fills prescriptions from military and civilian physicians for eligible beneficiaries (active duty, retirees, and their family members). Dispensing is limited to formulary medications.
Main Pharmacy – Current full service hours from 7:30 a.m. to 2 p.m. Processing new prescriptions same day with anticipated longer wait times (option to return different day).
Post Exchange Pharmacy – Full service hours from 8 a.m. to 4 p.m.
Pharmacy phone lines are open 7:30 a.m. to 4 p.m.
Electronic Prescribing (eRx)
We participate in eRx, a safe and secure method that eliminates bringing handwritten prescriptions to the pharmacy. With eRx, civilian providers can electronically transmit prescriptions to our pharmacy at DoD Carlisle Dunham ePhcy. Please see flyer below regarding information for providers.
https://media.defense.gov/2019/Oct/28/2002201827/-1/-1/1/ERX%20PROVIDER%20FLYER.PDF
Maintenance Drugs
Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to Active duty service members.
Search the List of Maintenance Drugs to see if you have a prescription you should have transferred to be filled here at Dunham or via home delivery.
Transferring Prescriptions
If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 1-877-882-3335 to learn more about prescription transfers.
Filling Prescriptions
The first step is to activate your prescription before coming to pick up your medication. Pharmacy does not automatically fill every prescription written by providers. Contact the pharmacy to activate your electronic prescription. Text "Get in Line" to 833-556-3564 or call 717-245-4606.
New Prescriptions
If your doctor is located at our facility, your doctor can send it to the pharmacy electronically.
If your doctor is a civilian TRICARE-authorized provider, call our pharmacy at 717-245-4606 or check the TRICARE formulary to see if your drug is available. to see if your drug is available.
Refills
You may request refills after current prescription is 75% consumed. All refill requests go through the AudioCare refill line: 800-377-1723 option 2 for Army, option 4 for Pennsylvania. Refills called in will be ready in three business days. We offer three refill pick-up sites (option 1 PX Refill Pick-up site, option 2 Fillmore USAHC, option 3 Troop Medical Center fort Indiantown Gap). Refills not picked-up within 10 days will be returned to stock.
If Audiocare doesn’t recognize the prescription number, either call the pharmacy at 717-245-4606 or request a renewal from your provider.
You can review your list of medications and send a secure message to your provider to approve renewals in the MHS GENESIS Patient Portal. Once request is approved, activate your prescription to be filled by texting ‘get in line’ to 833-556-3564 or call the pharmacy 717-245-4606.
Prescription Pick-up
Take advantage of the new Q-Anywhere system to plan for and reduce your prescription wait time. To pick up another beneficiary's medication, you must have a signed MEDDAC Form 757, Authorization to Release Prescription Medications to Third Parties* or patient's identification card to pick up their medication.
Other Pharmacy Options
As a TRICARE beneficiary, you have other pharmacy options:
Prescription Costs
While there is no costs for prescriptions here at Dunham, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries:
Active duty service members have a $0 copayment for covered drugs at any pharmacy.
TRICARE Formulary
Use the
TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.